Do I need to schedule an appointment?

No, you do not need an appointment to bring your vehicle in for an estimate or to leave your vehicle for repairs. You can come into Network Auto Body any time Monday through Friday between 8:00 am and 6:00 pm.

Can I choose a repair facility of my choice or do I have to take my car where my insurance company refers?

As an insured motorist, you have the right to take your car to the repair facility of your choice. Your insurance company cannot refer or recommend a shop, commonly known as “steering”, unless you specifically ask for a body shop referral. That’s the law.

Should I notify my insurance company before repairs are started?

Yes. If you are going through an insurance company for repairs, you need to notify them first before repairs are started.

Can you arrange for a rental car?

Yes. We use Enterprise Rental Car. They will pick you up from Network Auto Body and take you to their office for your rental car. Once the repairs are completed, you will return the rental car to the same location and they will drive you back to Network Auto Body.

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