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How to Find a Good Body Shop: What You Need to Know

If you’ve been in an accident and your vehicle needs collision repair or auto body work, choosing the right shop can make all the difference. You want to make sure it’s a quality repair and a customer-friendly experience. With so many options available, we wanted to cover how to figure out the best auto body shop for your needs. Let’s go ahead and take a look at how to pick an auto body shop that’s right for you.

Table of Contents:

1. Get Referrals from People You Know

One of the most reliable ways to find a good auto body shop is through referrals from friends, family, or colleagues who have had positive experiences. Personal recommendations can provide valuable insights into the quality of service, customer satisfaction, and overall professionalism of a shop.

You can also check online reviews on Google Maps, Nextdoor, and Yelp. Word-of-mouth is still one of the best ways to find top body shops near you.

2. You Aren’t Required to Use Your Insurance Company’s Recommendation

While insurance companies may offer recommendations for auto body shops, remember that you are not obligated to use their suggestions. It’s your right to choose the repair facility that best meets your needs and preferences. Take the time to research and select a shop that you feel confident in.

3. Consider the Shop’s Location

When choosing an auto body shop, consider its location in relation to your home or workplace. Opting for a shop that is conveniently located can save you time and hassle, especially when dropping off or picking up your vehicle.

Additionally, some locations might require higher overhead costs for things like rent, which might be reflected in higher labor costs for certain shops.

4. Find a Manufacturer-Certified Shop

Manufacturer certifications indicate that an auto body shop has undergone specialized training and meets stringent standards set by vehicle manufacturers. Choosing a manufacturer-certified shop ensures that your vehicle will be repaired using proper techniques and genuine parts, maintaining its integrity and resale value.

Network Auto Body is certified for all major car manufacturers, including GM, Honda, Ford, Nissan, Mercedes-Benz, and more. We are also I-CAR Gold Class certified.

5. Tour the Auto Body Shop

Before committing to a repair, take the time to visit the auto body shop in person. A tour of the facility allows you to assess the cleanliness, organization, and level of professionalism. Look for modern equipment, well-trained technicians, and a clean working environment.

6. Ask Questions

Don’t hesitate to ask the auto body shop questions to clarify any concerns or uncertainties you may have. Here are some questions to consider:

  • What types of repairs do you specialize in?
  • How long have you been in business?
  • Do you offer a warranty on your workmanship?
  • Will you provide regular updates on the repair progress?
  • Do you use original equipment manufacturer (OEM) parts?
  • Can you provide references or customer testimonials?
  • Are you I-CAR Gold Class certified?
  • Do you offer loaner cars?

Frequently Asked Questions: Choosing a Collision Shop

Q: What factors should I consider when choosing a collision shop?

When choosing a collision shop, consider factors such as the shop’s reputation, certifications, experience, location, warranty offerings, and the quality of their workmanship. Additionally, inquire about their use of genuine parts and adherence to manufacturer guidelines.

Q: Is it necessary to use the auto body shop recommended by my insurance company?

While insurance companies may provide recommendations for collision shops, you are not obligated to use their suggestions. It’s essential to choose a collision shop that you trust and feel confident in, regardless of insurance recommendations. You have the right to select a shop that meets your needs and preferences.

Q: What certifications should I look for to find the best auto body shop?

Look for collision shops that hold certifications from reputable organizations, such as I-CAR (Inter-Industry Conference on Auto Collision Repair) and ASE (National Institute for Automotive Service Excellence). Manufacturer certifications from brands like BMW, Mercedes-Benz, or Honda indicate specialized training and expertise in repairing specific vehicle makes.

Q: How can I assess the quality of workmanship at a collision shop?

To assess the quality of workmanship at a collision shop, ask to see examples of their previous work or request references from past customers. Additionally, tour the facility to evaluate the cleanliness, organization, and professionalism. Look for signs of modern equipment, skilled technicians, and a commitment to excellence.

Q: What should I expect during the repair process at a top rated body shop?

During the repair process at a collision shop, you can expect clear communication, regular updates on the repair progress, and transparent pricing. The shop should provide an estimate outlining the scope of work and associated costs. Additionally, reputable collision shops offer warranties on their workmanship to ensure customer satisfaction and peace of mind.

Contact Network Auto Body for the Highest Rated Body Shop Near You

Choosing the right auto body shop is essential to ensuring the best repair experience. By seeking referrals, considering location and certification, touring the facility, obtaining multiple estimates, and asking pertinent questions, you can make an informed decision that meets your needs and expectations.

With these guidelines in mind, you can confidently choose an auto body shop that delivers top-notch service and restores your vehicle to its pre-accident condition. Whether you’re in need of collision repair, dent removal, or paint refinishing, selecting the right auto body shop sets the foundation for a successful repair journey.

Contact Network Auto Body for a free online estimate today. We have five locations to serve you: North Hollywood, Van Nuys, Valencia, Beverly Blvd., and Downtown LA.