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Do Body Shops Charge for Estimates?

When you find yourself in need of auto repairs after a fender-bender or a more serious collision, one of the first questions that might cross your mind is, “Do body shops charge for estimates?” It’s a common concern, considering that you’re already dealing with the stress of vehicle damage and potential repair costs.

Let’s take a look at the two types of estimates—preliminary and accurate—and provide insight into what you can expect during the estimate process.

Table of Contents:

  • Preliminary Auto Repair Estimate
  • Accurate Auto Repair Estimate
  • Why Estimates Sometimes Change During Repairs
  • FAQs
  • Get An Auto Body Estimate at One of Network Auto Body’s 5 Locations

Preliminary Auto Repair Estimate

In most cases, reputable body shops offer preliminary car repair estimates at no charge. A preliminary estimate is a ballpark figure that provides you with a rough idea of the repair costs based on a visual inspection of the damage. This initial assessment is important for both the repair shop and the vehicle owner to understand the extent of the damage and outline potential repair steps.

What You Get with a Preliminary Estimate

  1. Visual Inspection: During the preliminary estimate, a skilled technician visually assesses the damage to your vehicle. This includes evaluating the affected panels, assessing the condition of paint, and looking for potential hidden damage, if visible.
  2. Estimated Repair Costs: The primary goal of the preliminary estimate is to provide you with an estimated cost for the repairs. Keep in mind that this figure is an approximation and may change after a more detailed assessment.
  3. Initial Discussion: The estimate process is an excellent opportunity for you to ask questions and discuss the repair options with the body shop. You can inquire about the repair techniques, replacement parts, and the expected timeline for completing the repairs.
  4. Insurance Discussion: If you plan to file an insurance claim, the preliminary estimate helps you understand whether the estimated repair costs fall within your coverage limits. It also provides a basis for discussions with your insurance provider.

Accurate Auto Repair Estimate

While preliminary estimates serve as a starting point, they are not as detailed as accurate estimates. Accurate estimates involve a more in-depth inspection of the vehicle and may incur a charge, depending on the body shop’s policies. While final costs may still change between the accurate estimate and completion of work, here’s what to expect from an accurate auto repair estimate:

  1. In-Depth Inspection: Unlike the visual assessment conducted during the preliminary estimate, an accurate estimate involves a thorough inspection of the vehicle. This may include disassembling parts to uncover hidden damage and conducting diagnostic tests.
  2. Detailed Repair Plan: An accurate estimate provides a detailed breakdown of the required repairs. It outlines the specific parts that need replacement, labor costs, and any additional services necessary to restore the vehicle to its pre-accident condition.
  3. Precise Cost Calculation: With a more precise understanding of the damage, an accurate estimate provides a more reliable cost calculation. This helps prevent surprises and ensures that the final invoice aligns closely with the estimate provided.

After Getting an Accurate Estimate

Once you have an accurate estimate, you have several options to consider:

  1. Authorize Repairs: If you’re satisfied with the estimate and ready to proceed, you can authorize the body shop to begin the repairs. This typically involves signing a repair authorization form.
  2. Insurance Claim: If you haven’t already filed an insurance claim, an accurate estimate is essential for the claims process. You can provide the detailed estimate to your insurance company, and they will determine coverage based on the documented repair costs.
  3. Comparison Shopping: If you’ve obtained estimates from multiple body shops, an accurate estimate allows you to make an informed decision. Consider factors beyond cost, such as the shop’s reputation, certifications, and warranty offerings.

Why Estimates Sometimes Change During Repairs

One of the most confusing parts of collision repair for customers is when the estimate changes after the work begins. This is completely normal in the auto body industry, and it usually happens for one simple reason: hidden damage. During a preliminary or even an accurate estimate, technicians can only inspect damage that is visible. But once the vehicle is disassembled, also known as the teardown phase, many underlying issues become clearer.

Here are a few reasons an estimate may change:

1. Hidden Structural Damage

Behind a dented bumper or fender, technicians may uncover damage to the radiator support, frame rails, crash bar, brackets, or other structural components that weren’t visible initially.

2. Additional Mechanical or Electrical Issues

Sensors, wiring harnesses, ADAS components, and cooling systems can be damaged in ways that aren’t obvious until the vehicle is opened up.

3. Parts Price or Availability Changes

Sometimes, parts cost more than originally quoted, or a needed part becomes unavailable, requiring an alternate OEM part or a different repair approach.

4. Safety-Mandated Repairs

During teardown, a technician may discover items that must be repaired to meet manufacturer safety standards—even if they weren’t part of the initial estimate.

5. Insurance-Approved Supplements

When hidden damage is found, the body shop submits a supplement to the insurance company for approval. This is standard practice and ensures the repair is done correctly.

Network Auto Body will always communicate these changes and explain why they’re necessary before moving forward.

FAQs: Auto Body Shop Estimates

Do body shops usually charge for repair estimates?

Most reputable body shops provide preliminary estimates for free. These quick assessments offer a general idea of repair costs. However, some shops may charge for a detailed or accurate estimate, especially if a teardown or diagnostic work is required and the repairs are not authorized afterward.

What’s the difference between a preliminary estimate and an accurate estimate?

A preliminary estimate is based on a visual inspection and gives a rough cost range. An accurate estimate requires a deeper inspection, sometimes including part removal, diagnostic scans, or teardown, and results in a more precise repair cost.

Why do estimates sometimes change once repairs begin?

Once technicians disassemble the damaged area, they may uncover hidden structural, mechanical, or electrical damage that wasn’t visible during the first inspection. This leads to a “supplement,” which is submitted to your insurance company for approval.

Do insurance companies accept preliminary estimates?

Insurance companies typically prefer accurate estimates, since they include all necessary repairs and parts. Preliminary estimates can help you file a claim, but they may not reflect the full cost of repairs.

If I get an estimate, am I required to repair my car at that shop?

No. You are free to take your estimate to any body shop. Even if your insurance recommends certain shops, the final decision is yours. Estimates help you compare options and choose a shop you trust.

Get An Auto Body Estimate at One of Network Auto Body’s 5 Locations

Many body shops, including Network Auto Body, provide preliminary estimates at no charge to help you understand the initial repair costs. However, for a more detailed and accurate assessment, some shops may charge a fee if work is not performed on the vehicle.

Keep in mind that while preliminary estimates offer a starting point, the accuracy of the estimate is crucial for a transparent and stress-free repair process. Whether you proceed with the repairs, file an insurance claim, or explore other options, having a comprehensive and accurate estimate sets the stage for getting your car back on the road.

The next time you find yourself asking, “How much is an estimate for car repair,” know that you can visit Network Auto Body for a preliminary auto body repair estimate at no charge.