Auto body damage is common and eventually happens to everyone. Common hazards like hail, careless drivers and minor fender benders can cause unsightly dents and other damage to your car. While minor damage typically won’t impact your ability to drive, many drivers prefer to fix it.

If you need an auto body repair, you likely have some questions. We have compiled the most common customer inquiries and are answering them below. If you don’t see your question listed, contact us.

What Should I Do If Your Shop Isn’t on My Insurance Provider’s Preferred List?

Your insurer’s preferred providers usually have an established relationship with the insurance company. While the repair approval process and actual work will likely go faster, you also run the risk of subpar repairs.

You can work with a repair shop that isn’t recommended by your insurance company, but you will have to work with them directly on insurance paperwork and claim information. At an approved shop, the insurance company will work with the shop.

Why Do You Ask if the Repair is Being Covered by Insurance?

If your repair is being covered by insurance, we need to work with the company and your claims adjustor. We will evaluate the damage and send an estimate to your insurance company. They may require photos or have a representative come out to survey the damage. Only after your insurance provider has approved the claim can we begin the repairs.

What is a Deductible?

Your deductible is a set amount of money that you agree to pay your insurance company in the event of a claim. If your policy has a $500 deductible, you would pay $500 for your repair, and the insurance company would pay the rest.

How do I Know if My Repair Has Been Done Correctly?

After your car has been fixed, inspect it to make sure no mistakes have been made. Inspect the area to make sure the paint matches and that it has been blended evenly with the rest of your car’s body.

Check the texture of the repair area. Make sure it is even. If your repair involved work to the frame or the alignment, test drive your car before signing off on the work.

How Long Is My Repair Covered Under Warranty?

This time period is determined by each individual shop. Before agreeing to a repair, make sure you get a copy of the warranty terms and conditions in writing. If you do end up having to go back for additional work, you can reference these terms to make sure the repair will be covered.

When Can I Wash My Car?

You can typically hand wash your car shortly after any paint job, but we recommend waiting for 30 days before washing it with a high-pressure hose or taking it to an automatic car wash. Waxing your car can make it sparkle, but you should wait for 60 days before you do it. Give the paint time to harden.

How Can I Protect My Paint From Weather Damage?

If possible, park your car in a garage. Protecting it from extreme heat or cold, sun, snow, and rain is the best way to keep your paint looking fresh and new. If you don’t have a garage or another parking structure, use a car cover and avoid parking under large trees.

We are ready to help you with your auto body needs and get you back on the road as quickly as possible. If you have any additional questions, contact us.

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